Academics
Academics Style Guide
Centering a Chart/Table in the Question Stem
Creating Multiple-Choice Questions
Creating a New Product in ACE
GA Math - How to Find the new GA math standards
How to Create an Article in HelpDocs for Academics
Learnosity JSON Templates
Point Values and Scoring Logic for Item Types
Requirements for Activating Subjects
Uploading Videos to PL
Video Template Links
Account Executives
AE Opportunity Management
AE Quote Approval Process
Activating Prospect Trials - Account Executives
How Do I Clone a Quote?
How Do I Configure An Extra Free Months Promotion Quote?
How Do I Convert or Disqualify Leads?
How Do I Create Opportunity and Quote Records?
How Do I Create a District Quote?
How Do I Create a Lead Record?
How Do I Create a Multi-Year Proposal?
How Do I Edit an Existing Quote?
How Do I Prospect Using Quick Call? (Account Executives)
How Do I Work Inbound Leads?
How To Create Activity Records Associated With Opportunities
How to Schedule Demos and Events in Salesforce?
How to Work BDR Created Opportunities (Account Executives)
New Sales Quote Manager Approval Process
Pipeline Migration
Salesforce/Hubspot - AE Standard Operating Procedures
K-5 Demo Script
BDR- Business Development Representatives
How Do I Create an Opportunity Record? (BDRS)
How to Prospect Using Quick Call (BDRs)
Installation Steps to Complete for Mockingbird
Mockingbird App Training Video (Quick Call)
CRM
Customer Support
Horizon Education - Support Introduction
How Do I Classify Bug Support Cases in Salesforce?
How Do I Complete a Clever/Classlink integration?
How Do I Create a Case in Salesforce (phone call)?
How Do I Work Integration Cases in Salesforce?
How do I create a Customer Support Command Article?
Horizon Education
IT Support & Systems
Calendly
Google Calendar
Google Workspace
Hardware
How to Add the Plano Office Printer to Your Progress Learning MacBook
Progress Learning Update Process Document (macOS)
IT Processes
Paycor
Getting Started With Objectives and Key Results (OKRs)
How Do I Complete Performance Reviews? (Employee)
How Do I Create Departmental/Individual Objectives in Paycor?
How Do I Submit Time Off?
How Do I Update My Photo in Paycor?
Paycor - 1:1s
Performance Insights - Objectives (DRAFT)
Performance Review (Managers)
Vonage
Zoom
How Do I Connect my Calendar with Zoom?
How Do I Reserve a Room at the Plano Office?
How Do I Share My Screen to the Mothership TV?
Zoom Best Practices
Zoom Cloud Recording Policy
Booking Meeting & Phone Booth Space in Plano
DNS Adjustments (For Travel Use Only)
Everything You Need to Know about Slack
How Do I Submit Credit Card Expenses in Nexonia?
How Do I Submit a Salesforce IT Helpdesk Ticket?
How Do I Update My Photo in Google?
How do I use Bucketlist?
How to Create a New Article in Help Docs
How to Fix Wi-Fi Issues on Your MacBook While Traveling or Flying
Opensense Signatures for Progress Learning
Progress Learning Employee Group Management
Progress Learning Migration Steps
Setting up Salesforce Multi-Factor Authenticator
Using Ramp - Finance
Using Zywave
Integration Processes
Enabling Notifications for Clever Status Updates
How to set up a Canvas Integration
How to set up a school with NWEA MAP
NWEA Mapping Page - Details & Troubleshooting Steps
Internal Training
AE Training Practice
BDR Training Practice - How to Create Opportunities
Contact Management
Onboarding Specialist Hands-on-Learning
Trial Procedures
Marketing
New Sales
Onboarding
How Do I Assign Onboarding Cases (Manager)?
How Do I Work Onboarding Cases?
How to Managing Event Settings in Google Calendar
Order Processing
Customer Invoice request (via Slack & Salesforce)
DPO- Delayed Payment Option Process
How Do I Take a Payment?
Order Processing Coordinator - Queueing Opportunities
Processing Orders - Getting Started
Tax Exemption Cases
What if I Receive a Task from Processing Regarding an Error?
Platform Training
How Do I Create an Employee Login for Progress Learning?
How Do I Input Data into Demo Accounts Quickly?
How Do I Use Our CRM?
Platform Training and Knowledge Check
Progress Learning - Platform Practice
Progress Learning Webinars
Student Experience Training - Internal
Product
Jira Bug Ticket Creation
Product Feedback
Product Roadmap
Progress Learning Updates
Release Highlight Videos
Renewals
CPQ - Quoting
How Do I Create a New Opportunity and Link it to an Existing Contract in Salesforce?
How to Add Upsell Products to a Renewal Quote
How to Create a Basic Renewal Opportunity and Quote
CPQ Amendments
CPQ Amendments- Full Return
CPQ Amendments- Partial Return
CPQ Amendments- Product Swaps
CPQ Amendments- Upsell / Add On
Sales Engagement and Work Queue
Trials
How to add a new contact record in Salesforce and add a relationship
Sales Collateral
Sales Training
Salesforce
CPQ
Salesforce Basics
SF Accounts
About Progress Learning Account Health Scorecards in Salesforce
Account Page Layout Changes (March '24)
How Do I Create a New Account Record?
How Do I Merge Accounts in Salesforce?
Manual Syncing Account Information Updates
Trial Upgrades
Updating Parent Accounts / Districts in Progress Learning
Updating Subscriptions / Contracts
Where Do I Find Progress Learning Account IDs in Salesforce?
SF Contacts
Create and Customize List Views in Salesforce
How Do I Log Activities in Salesforce?
How Do I Manage Bad Leads in Quick Call?
How to Log a Call in Salesforce
How to send a list email in Salesforce
Navigating the Home Screen in Salesforce
Opportunity Page Layout Changes (June '24)
Salesforce Glossary
Salesforce List Views Overview
Searching in Salesforce
Send a Text Shortcut(Snippet)
Sending a Template
Update Time Zone in Salesforce
What are Salesforce Objects and Records?
Salesforce Release Notes
Sales Ops Release Notes: April '24 (I20)
Sales Ops Release Notes: Feb '24 (Georgia)
Sales Ops Release Notes: Jan 1, 2024
Sales Ops Release Notes: Jan 30, 2024 - Five Points
Sales Ops Release Notes: Mar '24 (Howell Mill)
Sales Ops Salesforce Release Notes Index
Salesforce Sales Engagement
Add a Contact to a Cadence
Check Info on a Contact within Inbox
Complete a Phone Step
Complete an Email Step
Connect Salesforce to Gmail
Connect Zoom to Salesforce
How Do I Create and Work Tasks in Salesforce?
Inbox Setup
Remove a Contact from a Cadence
Send a Meeting Time
Messaging Configuration
PL Messaging Testing
Salesforce to Progress Learning Sync FAQS
Success (CSM)
Training Team
Helpdocs Request Form
How to Efficiently Build Data in Progress Learning
Links to Recorded Trainings and Links to Register for Live Training Webinars
Live Training Calendar
Monthly Webinar Topics (Webinar Blurbs)
New Trainers: Platform Practice
Presenter Post-Training Feedback Form
Professional Development Packages (New 2024)
Progress Learning Helpdocs Style Guide
Progress Learning Training Fliers
Training Price Sheet
Training Request Form
- All Categories
- Academics
- Point Values and Scoring Logic for Item Types
Point Values and Scoring Logic for Item Types
Updated
by Amy Brown
Below is a chart of the point values and scoring logic that should be used for all item types. This is the default set by the system. Please make adjustments as needed based on special cases (see bottom of article for examples of special cases). If default scoring is adjusted, please check to make sure both the English and Spanish versions have the same scoring logic. Always test items after authoring to ensure that logic is working the way it should. If you are not sure, please ask. :)
Item Type | Point Value | Scoring Logic | Rounding | Exceptions/Special Cases |
Standard | 1 | Exact Match | N/A | If multiple responses is checked, the item should be 2 points and set to partial match, with no rounding. |
Multiple Response | 2 | Partial Match | None | A max number of responses must be set on all multiple response items. A minimum number is also recommended for items in grades k-5. Use your judgment on 6-8. |
Block Layout | 1 | Exact Match | N/A | If multiple responses is checked, the item should be 2 points and set to partial match, with no rounding. |
Choice Matrix Standard | 2 | Partial Match | None | |
Choice Matrix Label | 2 | Partial Match | None | |
Choice Matrix Inline | 2 | Partial Match | None | |
Cloze with Drag & Drop | 2 | Partial Match | None | If only 1 item is being dragged, set to 1 point and exact match. |
Cloze with Text | 1 | Exact Match | N/A | If more than one response box, set to 2 points, partial match, and no rounding. |
Cloze with Dropdown | 1 | Exact Match | N/A | If more than one dropdown choice exists, set to 2 points, partial match, and no rounding. |
Image with Drag & Drop | 2 | Partial Match | None | If only 1 item is being dragged, set to 1 point and exact match. |
Image with Dropdown | 2 | Partial Match | None | If only one dropdown box exists, set to 1 point & exact match. |
Image with Text | 1 | Exact Match | N/A | If more than one text response box exists, set to 2 points and partial match with no rounding. |
Classification | 2 | Partial Match per element max score | None | If not all distractors will be used, set a maximum response per cell equal to the correct number of responses to prevent cheating. If duplicate responses are set, you likely need to change to Partial Match per cell max score, rounding none. It's important to preview and test scoring logic on this type. |
Match List | 2 | Partial Match | None | |
Order List | 2 | Partial Match | None | |
Sort List | 2 | Partial Match | None | |
Essay with Rich Text | set by teacher | N/A | N/A | |
Short Text | 1 | Exact Match | N/A | |
Drawing | N/A | N/A | N/A | not currently using this item type |
Shading | 1 | Exact Match | N/A | |
Token Highlight | 2 | Partial Match | None | If single token highlight, set to 1 point and exact match. A max number of responses must be set on all token highlight items that are set to 2 points and partial match. |
Hotspot | 1 | Exact Match | None | Do not use any partial scoring logic on Hotspot items. It does not currently function properly. |
Math Essay with Rich Text | set by teacher | N/A | N/A | |
Cloze Math | 1 | Exact Math | N/A | If more than one response box, set to 2 points, partial match, and no rounding. |
Cloze Math with Image | 1 | Exact Match | N/A | If more than one response box, set to 2 points, partial match, and no rounding. |
Graphing | 1 | Exact Match | N/A | |
Graphing in the 1st Quadrant | 1 | Exact Match | N/A | |
Number Line with Drag & Drop | 1 | Exact Match | N/A | If dragging more than one value, set to 2 points, partial match, no rounding. |
Number Line with Plot | 1 | Exact Match | N/A | If plotting more than one value, set to 2 points, partial match, no rounding. |
Bar Chart | 1 | Exact Match | N/A | |
Line Chart | 1 | Exact Match | N/A | |
Histogram | 1 | Exact Match | N/A | |
Dot Plot | 1 | Exact Match | N/A | |
Line Plot | 1 | Exact Match | N/A | |
Chemistry Formula | 1 | Exact Match | N/A | |
Cloze Chemistry | 1 | Exact Match | N/A | |
Chemistry Essay with Rich Text | set by teacher | N/A | N/A | |
Cloze Chemistry with Image | 1 | Exact Match | N/A |
Special Cases and Things to Note:
- Never choose "round down." For partial match options, choose Rounding: none.
- Not all TEIs with more than one response box should be set to partial match. Examples include - spelling items or math items where all parts of an equation should be correct.
- If alternate answers exist, scoring logic should be set on each alternate answer.
- Scoring logic should match on English and Spanish versions. If auto-translate is not checked, scoring logic will not carry over and needs to be manually updated.
- For multi-part items, set each part to the logic that aligns with our rules. It's okay if the total value of the item comes to 3 or 4 points when you add up the parts, but each individual part should not exceed 2 points.