SF Accounts

About Progress Learning Account Health Scorecards in Salesforce

Purpose. Overview of Account Health Scorecards release on September 3, 2024 Intended Audience. Salesforce Users. About the Account Health Score. The Health Score will be updated monthly. The Scorecar…

Sam Gunter
Updated by Sam Gunter

Account Page Layout Changes (March '24)

Purpose. This article helps give guidance to the Salesforce Account record page layouts relased in March 2024. Intended Audience. All Salesforce Users. Notes. All apps in Salesforce will see the same…

Sam Gunter
Updated by Sam Gunter

How Do I Create a New Account Record?

Click the menu drop-down , click Accounts. Click New.. Select either District or School.. Fill out the following fields: Account Name. Parent Account (if applicable, this is usually the school distri…

Updated

How Do I Merge Accounts in Salesforce?

Ask Sam if you need to merge accounts - Update from Mackenzie/Dalton/DaCota. DRAFT below was written by Haley Harper a while back.. This process is for Managers only. For end users or Managers Detail…

Mackenzie Maddox
Updated by Mackenzie Maddox

Manual Syncing Account Information Updates

Manual Syncing Account Information Updates. How can I manually sync these changes from Salesforce to Progress Learning (Account Name, Address, Phone number, and District associated with the School)?…

DaCota Cole
Updated by DaCota Cole

Trial Upgrades

Purpose. The purpose of this article is to provide an overview of how to create a trial upgrade in Salesforce. An Amendment is used in CPQ to change or modify any of the products, dates, or pricing i…

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Updating Parent Accounts / Districts in Progress Learning

CLICK HERE In Salesforce, Navigate to the School/Rooftop Account Page. 1. Click on the pencil icon to edit the Parent Account. 2. Click on Clear Selection. 3. Type the name of the updated district. 4…

Mackenzie Maddox
Updated by Mackenzie Maddox

Updating Subscriptions / Contracts

How can I manually sync the subscriptions?. Navigate to the account record in Salesforce. Check "Resync Subscriptions to Progress Learning".. Click Save.

DaCota Cole
Updated by DaCota Cole

Where Do I Find Progress Learning Account IDs in Salesforce?

Navigate to the account record. Scroll down to the Progress Learning API section. To log into any district account, navigate to https://app.progresslearning.com/login and enter the following credenti…

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