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Academics Style Guide

Centering a Chart/Table in the Question Stem

Creating Multiple-Choice Questions

Creating a New Product in ACE

GA Math - How to Find the new GA math standards

How to Create an Article in HelpDocs for Academics

Learnosity JSON Templates

Point Values and Scoring Logic for Item Types

Requirements for Activating Subjects

Uploading Videos to PL

Video Template Links

AE Opportunity Management

AE Quote Approval Process

Activating Prospect Trials - Account Executives

How Do I Clone a Quote?

How Do I Configure An Extra Free Months Promotion Quote?

How Do I Convert or Disqualify Leads?

How Do I Create Opportunity and Quote Records?

How Do I Create a District Quote?

How Do I Create a Lead Record?

How Do I Create a Multi-Year Proposal?

How Do I Edit an Existing Quote?

How Do I Prospect Using Quick Call? (Account Executives)

How Do I Work Inbound Leads?

How To Create Activity Records Associated With Opportunities

How to Schedule Demos and Events in Salesforce?

How to Work BDR Created Opportunities (Account Executives)

New Sales Quote Manager Approval Process

Pipeline Migration

Salesforce/Hubspot - AE Standard Operating Procedures

​K-5 Demo Script

How Do I Create an Opportunity Record? (BDRS)

How to Prospect Using Quick Call (BDRs)

Installation Steps to Complete for Mockingbird

Mockingbird App Training Video (Quick Call)

How to impersonate a user in the CRM

Chatbot Components

Horizon Education - Support Introduction

How Do I Classify Bug Support Cases in Salesforce?

How Do I Complete a Clever/Classlink integration?

How Do I Create a Case in Salesforce (phone call)?

How Do I Work Integration Cases in Salesforce?

How do I create a Customer Support Command Article?

Progress Learning Helpdocs Style Guide - Support

Learn about Horizon

Booking Meeting & Phone Booth Space in Plano

DNS Adjustments (For Travel Use Only)

Everything You Need to Know about Slack

How Do I Submit Credit Card Expenses in Nexonia?

How Do I Submit a Salesforce IT Helpdesk Ticket?

How Do I Update My Photo in Google?

How do I use Bucketlist?

How to Create a New Article in Help Docs

How to Fix Wi-Fi Issues on Your MacBook While Traveling or Flying

Opensense Signatures for Progress Learning

Progress Learning Employee Group Management

Progress Learning Migration Steps

Setting up Salesforce Multi-Factor Authenticator

Using Ramp - Finance

Using Zywave

Enabling Notifications for Clever Status Updates

How to set up a Canvas Integration

How to set up a school with NWEA MAP

NWEA Mapping Page - Details & Troubleshooting Steps

AE Training Practice

BDR Training Practice - How to Create Opportunities

Contact Management

Onboarding Specialist Hands-on-Learning

Trial Procedures

2022 Sales Sequence

Account Executive Quick Start Guide

How Do I Manage Contacts within Salesforce?

Request for Proposal (RFP)

How Do I Assign Onboarding Cases (Manager)?

How Do I Work Onboarding Cases?

How to Managing Event Settings in Google Calendar

Customer Invoice request (via Slack & Salesforce)

DPO- Delayed Payment Option Process

How Do I Take a Payment?

Order Processing Coordinator - Queueing Opportunities

Processing Orders - Getting Started

Tax Exemption Cases

What if I Receive a Task from Processing Regarding an Error?

How Do I Create an Employee Login for Progress Learning?

How Do I Input Data into Demo Accounts Quickly?

How Do I Use Our CRM?

Platform Training and Knowledge Check

Progress Learning - Platform Practice

Progress Learning Webinars

Student Experience Training - Internal

Jira Bug Ticket Creation

Product Feedback

Product Roadmap

Progress Learning Updates

Release Highlight Videos

How to add a new contact record in Salesforce and add a relationship

Progress Learning Demo Resources

How to Submit a Vendor Form Request

Messaging Configuration

PL Messaging Testing

Salesforce to Progress Learning Sync FAQS

Using the New Field Glossary Tool in Salesforce

CSM/ECSM Playbook

Helpdocs Request Form

How to Efficiently Build Data in Progress Learning

Links to Recorded Trainings and Links to Register for Live Training Webinars

Live Training Calendar

Monthly Webinar Topics (Webinar Blurbs)

New Trainers: Platform Practice

Presenter Post-Training Feedback Form

Professional Development Packages (New 2024)

Progress Learning Helpdocs Style Guide

Progress Learning Training Fliers

Training Price Sheet

Training Request Form